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Shipping Policies - Applicable to Self Courier

Shipping Terms & Conditions - PUDO Door-Locker

  1. You are responsible for booking the locker.

  2. Kindly confirm with us BEFORE booking a locker, so that we can accurately advise you on the size of the PUDO box to select based on the items which you have ordered.

  3. We will not be held responsible if the items which you have ordered do not fit in the PUDO Box in a case where you have not checked with us first.

  4. Please ensure that you confirm a suitable time for collection with us. If you have not confirmed a set time for your package to be collected with us, we assume no responsibility for additional charges incurred by you.

  5. You are charged the cost of the PUDO box. These prices can be verified on the PUDO website.

  6. Kindly note that we are not responsible for loss or damage to goods while in transit when using your own courier service, this includes the PUDO Door-Locker option.

Shipping Terms & Conditions - Self Courier

  1. If you are using courier services other than PUDO Door-Locker, please ensure that you check the size of the bag/box based on the items you have ordered. We will wrap and secure your items, and assume no liability if the goods ordered do not fit in the courier bag or box.

  2. Please ensure that you confirm a suitable time for collection with us. If you have not confirmed a set time for your package to be collected with us, we assume no responsibility for additional charges incurred by you.

  3. Kindly note that we are not responsible for loss or damage to goods while in transit when using your own courier service, this includes the PUDO Door-Locker option.

FAQ: FAQ
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